A branded portal your customers actually want to use
The LogiClaw Customer Portal gives customers a simple, self-service way to manage their freight activity from one place. Customers can submit quotation requests, review and approve quotes, monitor shipment progress, and access real-time visibility across both international freight and inland transportation. By bringing quotations, approvals, freight tracking, inland delivery updates, documents, and shipment milestones into a single portal, LogiClaw reduces email follow-ups, improves response times, and gives customers greater transparency throughout the shipment lifecycle.
One place for quotes, tracking and documents
Give customers a single, branded workspace to request quotations, approve them, follow shipments across ocean and inland legs, and pull their own paperwork — cutting status calls and email follow-ups.
- Request and approve quotations online
- End-to-end ocean and inland tracking
- Self-serve invoices, BLs and customs docs
- Proactive milestone notifications
Shipment
SHPT-024881
Origin
Shanghai
CNSHA
Destination
Los Angeles
USLAX
Vessel
Ever Ace
Voy 084E
Container
OOLU-2231889
40ft HC
Milestones
Booking confirmed
Shanghai · 12 Jul 08:20
Cargo received at CFS
Origin container yard
Gate in — ShanghaiGeo
CNSHA terminal
Loaded on vessel
MV Ever Ace · Voy 084E
Vessel departed
Departed 15 Jul 22:10
In transit
Pacific — ETA Los Angeles 29 Jul
Arrived at Los AngelesGeo
USLAX terminal
Documents
Portal shipment view — live ocean and inland tracking in one place
Inside Customer Portal
Quotation requests
Customers submit new quotation requests directly, with all the detail your team needs to respond.
Quote review & approval
Review, compare, and approve quotes online — no email back-and-forth required.
End-to-end tracking
Real-time visibility across both international freight and inland transportation in one view.
Inland delivery updates
Follow the final mile with live status on inland pickup and delivery milestones.
Self-serve documents
On-demand access to invoices, bills of lading, and customs paperwork.
Milestone notifications
Proactive updates across the shipment lifecycle keep customers informed and reduce follow-ups.
From quote request to delivered — in the customer's hands
- 1
Request
Customers submit a quotation request with shipment details — no email thread required.
- 2
Approve
They review, compare and approve the quote online, and it converts straight to a booking.
- 3
Track
Live visibility follows the shipment across the ocean leg and the inland final mile.
- 4
Retrieve
Invoices, bills of lading and customs paperwork are available to download on demand.
Give customers a portal, give your team its inbox back
See how the LogiClaw Customer Portal turns quote requests, tracking and documents into self-service — so your team fields fewer status calls.